The objective of Winchester Business Systems' adWatch-CAPA Corrective and Preventive Action system is to help organizations capture, distribute, retrieve, and manage quality issues globally -- quality issues from any manual source, computer source or application. adWatch-CAPA fosters an environment where document creation, review, and approval can be done collaboratively among individuals within and outside the corporation all over the world.

adWatch-CAPA helps a pharmaceutical and/or medical device company:

• Receive, review and evaluate quality issues and corrrective/preventive action requests from customers, physicians, patients, distributors, and other organizations as well as other locations within the company -- in-process, receiving inspection, finiched goods, material review boards.
• Process and document investigations of quality issues by the respective manufacturing site(s)
• Resolve quality issues including the corrective and preventive actions necessary to meet customer service goals
• Track all open quality issues to ensure timely resolution and action
• Enforce an approval process for each CAPA entry that complies both with company and regulatory requirements
• Provide access to the CAPA management system by all authorized users inside and outside the organization
• Archive CAPA and related documents electronically for rapid search and retrieval
• Deliver ad hoc reporting to management for trend evaluation and statistical analysis

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